Privacy Policy

Excel Studios Limited trading as FYEO,  Company Number: 11851069. Lane End Studios, High Street, Lane End, High Wycombe Bucks, HP143JG


We do not store credit card details nor do we share financial details with any 3rd parties

Payment Flow and Delivery Policy — see terms and conditions.

Refund / Cancellation Policy see Terms and conditions.

About us

"We are" Excel Studios Limited trading as FYEO, a company registered in England under company number 11851069 and with its head office at Lane End Studios, High Street Lane End, High Wycombe, Buckinghamshire HP14 3JG. If you have any comments, suggestions or complaints, we would be pleased to receive them at this address or by e-mailing us at Alternatively, you may call us on 01494 881881.

We may ask you to supply us with various information about yourself during your use of this website. We use that information to process your orders and to give you a service that suits your preference.

Your privacy is very important to you and us. We depend on the trust of our customers. We are therefore committed to protecting your privacy and we shall only use your name, the names of your staff and other information which relates to you in the manner set out in this privacy policy. We will only use your personal information in a way that is fair to you. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law, or as is relevant for the purposes for which it was collected.

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. In particular, we store your personal details on a secure server. We use encryption technology when obtaining your credit card details in the order form from you and we use firewalls on our servers.

We may collect the following information when you submit your order for the service and when you subsequently visit this website: your name, username, passwords, e-mail address, postal address, telephone number, fax number, and credit card details. We need this information in order to process and deliver the products which you order from us , to send you information relevant to the product and in case we have any queries.

Other Uses of your personal information

If you would like to receive information about the company, please inform us of this by sending an email to, or ticking the relevant box on any forms on the website.

We shall not disclose your personal information to third parties without obtaining your prior consent.


This website uses cookies. Cookies are files that identify you as a unique user and they are stored by your Internet browser on your computer's hard drive. Cookies are used to recognise your e-mail address and password, saving you time while you are on this web site. We use cookies for your convenience while you are on this website. Your browser can be set to not accept cookies, but this would restrict your use of this website. We also use cookies to enhance this website to monitor which areas of the site interest you most.


This website may contain advertising and other links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those other sites.


Any material changes to the way in which we use your data will be described in future versions of this privacy policy. Each time you enter this website, you agree that the privacy policy current at that time shall apply to all information which we hold about you.


By using this website, you consent to our use of your information as set out in this Privacy Policy and agree to be bound by the terms of this Policy.

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